Christian Copyright Licensing International (CCLI) are recruiting for a Customer Service Representative.
This is a full-time, salaried position, based at our offices at Sovereign Harbour, Eastbourne.
SUMMARY:
Exceeding customers’ expectations with every call, you will be the voice of CCLI in the UK. We’ll look to you to resolve diverse queries via telephone and email – going the extra mile for customers as you understand their needs and rapidly resolve any issues. You’ll build some great relationships and quickly develop expert product knowledge – and we need people who can listen, think and act in a truly professional manner.
The successful candidate’s role will include responding to telephone, email and written customer queries about CCLI’s licences and services, as well as pro-actively pursuing sales opportunities with existing and potential customers. You will maintain accurate customer records in a CRM system, and be involved in the processing and administration of renewals, payments and reports.
To apply visit: uk.ccli.com/about-ccli/careers/customer-service-representative/
Closing date for applications: Wednesday 2nd November, 2022.